Terms & Conditions of Service for Online Coaching

Last Updated: 09 – DEC – 2024

Welcome to sesnaultcoaching.com. By using the website or purchasing our coaching services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms & Conditions carefully before proceeding with any transaction.

1. About Us

  • Website Owner: Stephanie Esnault
  • Business Address: 38 Avenue du Marechal Foch, Papeete, Tahiti, French Polynesia
  • Email Contact: contact@sesnaultcoaching.com

 

2. Scope of Services

Stephanie Esnault provides online coaching services aimed at supporting entrepreneurs and business owners in their professional development. Services are offered on a one-on-one basis and include coaching sessions tailored to the client’s needs.

3. Payment Terms

  • Upfront Payment: All coaching services must be paid upfront in full before sessions begin. No installment payments or credit terms are available.
  • Final Sale Policy: All purchases are final. By purchasing a coaching program, you agree that no refunds will be provided under any circumstances. Once payment is made, the transaction is non-refundable and non-cancelable.
  • Exempt Sales Tax: Billing is processed tax-free, as services are exempt under local regulations in French Polynesia.

4. No Refunds Policy

Due to the personalized nature of our coaching services, all purchases are non-refundable. By committing to a coaching package, you acknowledge and agree that no refunds, partial or full, will be granted, and sessions cannot be canceled or rescheduled for a refund.

5. Intellectual Property Rights

All content provided within the coaching sessions, including materials, techniques, and strategies, is protected by copyright. Any reproduction, distribution, or unauthorized use of these materials is strictly prohibited. Clients may not share, resell, or redistribute any proprietary materials or content provided during the coaching program.

6. Confidentiality and Data Protection

We value your privacy and comply with both US privacy laws and the EU General Data Protection Regulation (GDPR) for users located within the EU. Your personal information will be treated as confidential and only used for purposes necessary to deliver the coaching services, improve our service, or comply with legal obligations.

  • Personal Information: We may collect information such as your name, contact details, and any information relevant to your coaching goals. This data is only used for communication and service purposes.
  • No Third-Party Sharing: We do not share or sell your personal data to third parties, except where required by law.
  • Data Retention: Your data will be retained only for as long as necessary to fulfill the services and comply with legal requirements.

For further information, please refer to our [Privacy Policy](link to privacy policy).

7. Client Responsibilities

  • Commitment to Sessions: By enrolling in a coaching program, you agree to attend each scheduled session fully prepared and committed to achieving your outlined goals.
  • Prohibition of Resale or Unauthorized Use: All materials, methodologies, and resources shared within the coaching program are intended solely for personal use. Redistribution or resale of any materials is prohibited.
  • Legal Compliance: Clients must comply with all applicable local and international laws and are solely responsible for any tax obligations that may arise outside French Polynesia.

8. Limitation of Liability

Stephanie Esnault is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Coaching is intended as a support tool and does not replace professional advice in fields such as legal, medical, or financial services. Clients are responsible for their own actions, decisions, and results following the coaching program.

9. Applicable Law and Jurisdiction

These Terms & Conditions are governed by the laws of French Polynesia. Any disputes arising from the use of our services or these Terms & Conditions shall be resolved in the jurisdiction of French Polynesia.

For clients located in France or other EU countries, the applicable GDPR regulations for data protection are respected as detailed in our Privacy Policy.

Contact Information: For questions regarding these Terms & Conditions, please contact us at contact@sesnaultcoaching.com.

Acknowledgment of Terms and Conditions: By purchasing and using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.